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  • / 365 Days for Free Resizing

CUSTOMER SERVICE

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365 Days for Free Resizing

We want you to be able to wear your ring with comfort & confidence! Your first sizing is free if done within the first year (from receipt date of purchase). Simply contact us and we will send you a prepaid shipping label. International orders are subject to shipping charges. If more than one sizing is needed, a fee will apply.

During our 30-day return policy you will not be charged if your ring needs to be re-manufactured if the cost is the same as the original. Outside of the 30 days and within the 1 year for resizing, a fee will apply. Please note: each item is made to order and hand-polished so it might not look identical to the original.

We cannot resize:
  • Eternity rings; these are made to-size & can only be remade, not resized
  • Fully engraved rings
  • Some ring styles, either due to too many sizes needed or the design style itself may limit sizing as well.

It is very important that you order the correct size (or as close to it as possible) at the time of purchase. For more, see tips on ring sizing here.

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