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CUSTOMER SERVICE

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Secure Shipping

All US-based orders are shipped via FedEx Insured to an authorized, secure FedEx Hold Location near you at no charge. This gives you greater convenience & flexibility by allowing your package to be signed for by a representative & securely stored for up to five business days until you are ready to pick it up.

International orders are shipped via FedEx Insured International Priority. International customers will be responsible for any duties, VAT, taxes or surcharges charged by their country. Please check with local authorities prior to placing your order to confirm what these tax and duty amounts are.

Jewelry maintenance & repairs (excluding eligible 1st free sizings) are sent via FedEx Insured Shipping for $40 (covers both ways). For those seeking a faster turnaround, we offer Overnight FedEx Insured Shipping for $100 (covers both ways).

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