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NUMINED stands behind each product and each item is inspected prior to shipment. NUMINED’s warranty covers manufacturing defects for life — which differs from wear and tear.
Please be advised that if another jeweler works on our pieces, it voids the warranty with us as we cannot be responsible for another jeweler’s work.
If a setting created for a customer’s existing diamond or gemstone is not set by NUMINED, the setting is non-returnable and the warranty is void.
If there is ever an issue with your jewelry item or you need a service not covered under our lifetime warranty, your item can be mailed to us (fully insured via FedEx) for evaluation. Our bench of professional jewelers will inspect your item and if charges apply we will prepare an estimate for you to review in advance of starting work on your item(s).
Please contact us if you have any questions, are looking to send in an item that is under lifetime warranty, or are seeking additional repair or maintenance work to keep your piece of Numined fine jewelry in tip-top shape.